Available Help

Reading Borough Council (RBC) has set up “One Reading Community Hub Support” (the Hub) to help those with the most serious needs that lack the support of family and friends. You can contact the Hub online or by calling 0808 1894325 (freephone) from  9am to 5pm Monday to Friday and 9am to 1pm on Saturday and Sunday. . Those in most need include the elderly, those with health conditions and other vulnerable members of our community. RBC recommends that where possible people should seek advice online first, we have included links below that you may find useful. The types of service the Hub lists include food and urgent supplies, money concerns, well-being and anxiety. You can contact the hub directly for yourself or on behalf of someone else. The Hub would like to know about those considered at risk sooner rather than later.

The following links maybe of help.

Key Links

National Health Service (NHS)

Reading Borough Council

Government Advice

UK Government’s Coronavirus related information

UK Government: Guidance on social distancing for everyone in the UK


National Society for the Prevention of Cruelty to Children’s (NSPCC) information on Talking to a child worried about coronavirus (COVID-19)

Childline (a service provided by NSPCC)


The Money Advice Service’s Coronavirus related information

Mental Health

Mind’s information on Coronavirus and your wellbeing

Samaritans’ information If you’re worried about your mental health during the coronavirus outbreak


Age UK’s Coronavirus related information

Silverline help for older people

Domestic Abuse


Berkshire Women’s Aid


Citizens Advice

World Health Organisation’s (WHO) Coronavirus related information

Thames Valley Police